Integrating with Zoho CRM en Zoho Desk
Connect your application to Zoho CRM en Zoho Desk
Do you work with Zoho CRM or Zoho Desk alongside your own portal or application? ClickSmash connects them, so customer data and support requests are right in both places and nobody has to retype them.
In short
- Your portal or application connected to Zoho CRM and Zoho Desk, through the Zoho APIs.
- Customer data and support requests are synchronised automatically.
- Built in practice for the Hoogendoorn Online portal.
- Also for existing software we did not build.
What we connect
Which data we exchange is something we decide together. Often it is:
- Customers and contacts: the same data in your portal and in Zoho CRM.
- Support requests: a request from your portal arrives in Zoho Desk automatically, and the status comes back.
- Access: whoever is a customer or partner in Zoho CRM gets the right access in your portal.
From practice
For Hoogendoorn Online, the portal of Hoogendoorn Growth Management for customers, partners and employees, we built API connections and data synchronisation with Zoho CRM and Zoho Desk. Users log in with single sign-on.
How the integration works
We build the integration through the Zoho CRM en Zoho Desk API. After that the exchange runs automatically. If something goes wrong, it is recorded, so it can be corrected and nothing disappears unnoticed.
Also for existing software
We also add the integration to software we did not build. We then start with a technical intake: we look at how your system is put together and what it takes to make the integration reliable.
Read more about connecting systems at connecting systems.
Want to connect your system to Zoho CRM en Zoho Desk?
Tell us which system you use and which data you want to exchange. We make a proposal.
Discuss your integrationOr call 020 717 3360
Frequently asked questions
Can you connect my application to Zoho CRM en Zoho Desk?
Yes. We build integrations through the Zoho CRM en Zoho Desk API, for software we built and for existing applications.
Can customers submit support requests from our own portal?
Yes. The request arrives in Zoho Desk through the integration, and the status can be followed in the portal.
What does an integration with Zoho CRM en Zoho Desk cost?
That depends on your system and on which data you want to exchange. After a first conversation you get a proposal with a price.
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